Client HR Business Partner I - PEO

Paychex hires a Client HR Business Partner I - PEO to support client satisfaction and serve as the primary contact for HR services. The role provides consultative HR guidance, resolves client issues, and coordinates with internal partners to deliver support.

Responsibilities:

• Services clients both remotely and in-person and provides consultative guidance to ensure appropriate resolution of client issues. Partners and collaborates with internal departments/subject matter experts in delivering actionable responses or plans to clients concerns
• Provides consultative guidance and advice to clients in the areas of Performance Management, Recruiting and Retention Strategies, Compensation, Performance Development, Employee Engagement and Culture Enhancement
• May support PEO clients with set-up of EPLI insurance for with assistance of other internal business partners
• May conduct open enrollment meetings for PEO clients, advising on benefit plan selection and contribution strategies
• Communicates and interprets HR policies and procedures while providing remedies for any employee relations issue that may arise. Seeks appropriate guidance and support from HR Coach as applicable
• Provides turnover analysis, action planning and offers unemployment escalation assistance
• Maintains an awareness of HR trends and conducts training based on available resources
• Promotes high-quality customer service to clients

Requirements:

• 1-3 years of experience in HR, or the equivalent combination of education and experience
• Consideration may be given to a candidate with experience in lieu of a degree
• Bachelor's Degree
• Consulting
• Leadership
• Interpersonal Communications
• Communication
• Customer Service
• Product Knowledge
• Client Services
• Account Management
• Ethernet Physical Layer
• Technical Requirements
• Customer Service Management
• Human Capital Management (HCM)
• Business Strategies
• Expectation Management
• ADP TotalSource PEO Services