Business Systems Analyst

TrueTandem is an information technology solutions provider delivering technology implementation, integration, optimization, customization, and modernization services. The Business Systems Analyst will support enterprise application modernization, governance, and technology strategy initiatives by bridging business and technical stakeholders, eliciting and documenting requirements, analyzing processes and workflows, and maintaining traceability across development and testing.

Responsibilities:

• Facilitate requirements sessions with business users, subject-matter experts, technical teams, and stakeholders
• Ask probing follow-up questions to uncover business rules, data requirements, dependencies, assumptions, exceptions, and decision points
• Independently identify gaps and areas requiring further analysis
• Develop epics, features, user stories, business rules, and detailed acceptance criteria
• Ensure requirements contain sufficient information to support development and testing
• Develop current-state and future-state process models
• Create detailed workflows; swim lane diagrams, process diagrams, current-future state diagrams, and other analytical artifacts
• Analyze how data elements and business conditions drive application behavior and workflows
• Work closely with architects and developers when requirements require deeper technical investigation
• Maintain traceability between requirements, development, testing, and business outcomes

Requirements:

• Active Secret Security Clearance or higher
• Bachelor's degree in Information Systems, Business, Computer Science, Systems Engineering
• 5+ years of experience as a Business Systems Analyst, Systems Engineer, Senior Business Analyst, Systems Analyst, Functional Analyst, or similar position supporting technology initiatives
• Demonstrated experience supporting software or enterprise application development
• Strong requirements elicitation and analytical skills
• Demonstrated ability to independently develop detailed requirements and user stories
• Strong understanding of business processes, workflows, business rules, and functional system behavior
• Experience developing detailed process flows and workflow diagrams
• Exceptional professional and technical writing skills
• Demonstrated ability to develop substantial documentation from limited initial information
• Strong research and information-synthesis capabilities
• Ability to understand and communicate complex technical concepts
• Ability to communicate effectively with executives, business stakeholders, developers, architects, and other technical personnel
• Microsoft Power Platform experience
• Experience with Power Apps, Dataverse, Power Automate, Power BI, and SharePoint
• Experience modernizing legacy enterprise applications
• Experience developing governance frameworks, policies, procedures, or technology standards
• Experience developing SOPs and technical documentation
• Experience with application lifecycle management and enterprise technology governance
• Experience working directly with solution architects and development teams