Sales Development Representative

SignalWire is seeking its first Sales Development Representative (SDR) to manage the outbound sales funnel. In this role, you will research and engage prospects, qualify leads, and collaborate with sales and marketing to define success criteria and messaging for future SDRs.

Responsibilities:

• Research and prioritize target accounts against SignalWire's ideal customer profile (ICP)
• Prospect through outbound email, calls, LinkedIn, and other channels to generate qualified pipeline
• Qualify inbound leads from marketing campaigns, the website, and events
• Run structured discovery conversations to confirm fit, need, timing, and budget
• Schedule qualified meetings for Account Executives and ensure a clean handoff
• Maintain accurate activity and pipeline records in the CRM and sales engagement platform
• Partner with sales leadership and marketing to refine messaging, sequences, and targeting
• Feed market intelligence back to the team — objections, competitive mentions, prospect pain points

Requirements:

• 1–3 years of experience in a prospecting, SDR/BDR, or customer-facing sales role
• Strong written and verbal communication skills; comfortable picking up the phone
• Demonstrated ability to research accounts and personalize outreach rather than relying on generic templates
• Self-motivated and organized, with comfort operating in ambiguity — this is a first hire, so process is still being built
• Familiarity with CRM and sales engagement tools (e.g., Salesforce, HubSpot, Outreach, Salesloft)
• Experience selling technical or developer-facing products
• Familiarity with cloud communications, CPaaS, telephony, or voice AI concepts
• A track record of hitting or exceeding qualified-meeting or pipeline-generation quotas