Product Manager - Platform

Kin Insurance is a remote-first employer focused on simplifying and improving homeowners insurance. They are seeking an experienced Product Manager to lead the evolution of their core platform, which powers policy administration, billing, and payment systems, while shaping the multi-year strategy and ensuring product excellence.

Responsibilities:

• Define and drive the long-term platform strategy for policy administration, billing, and payment systems, translating business goals into a clear, sequenced roadmap
• Serve as the platform's primary product voice with engineering, architecture, and senior leadership; align stakeholders on priorities and trade-offs with clarity and confidence
• Lead discovery on complex, ambiguous platform problems — defining the right problem before the solution, grounding every decision in data, user research, and business impact
• Own the platform's API strategy, ensuring internal and external consumers have reliable, well-documented, and versioned interfaces that let the business move fast without breaking things
• Drive solutions from early prototype to full production rollout in close partnership with data, design, and engineering
• Write crisp, comprehensive product specs and user stories that give engineering teams the context and clarity they need to build with confidence
• Define, own, and evangelize platform success metrics; use data to drive continuous improvement and communicate impact across the business
• Mentor and elevate other product managers on the team, modeling rigor, intellectual curiosity, and collaborative leadership
• Manage key vendor relationships — particularly across payment processors and third-party policy administration systems — ensuring contracts and integrations serve long-term platform goals

Requirements:

• 8+ years of professional experience, with at least 6 years in software product management
• Proven ownership of platform or infrastructure products at a Fintech, Insurtech, or similarly regulated financial services company
• Experience leading platform modernization or re-platforming initiatives, including sequencing migrations without disrupting dependent teams
• Technical fluency sufficient to hold your own in architecture conversations and understand the downstream implications of platform decisions for reliability, scalability, and security
• Vendor management experience with payment processors, policy administration vendors, or third-party data providers
• Written and verbal communication skills calibrated for both technical and executive audiences — you write clearly, present confidently, and tailor your message to the room
• Deep familiarity with insurance policy administration systems, billing platforms, or payment infrastructure (e.g., Guidewire, Duck Creek, Stripe, Braintree, or equivalents)
• Experience with homeowners, property & casualty, or specialty insurance products
• Exposure to regulatory and compliance frameworks in financial services