Role name: PTC Windchill Application Manager (DBA)
Work Location: Menlo Park, California (On Site)
Start date: Immediate availability.
Job Type: Contract (C2C/W2)
Interview: Phone/Video
Role Overview:
Position Summary
We are seeking an experienced PTC Windchill Application Manager (DBA) to lead the installation, configuration, administration, and optimization of the PTC Windchill database infrastructure supporting Client's Infrastructure PLM Reboot—a Priority 1 (P1), business-critical transformation initiative.
This role will provide dedicated database architecture and application management expertise to support a rapidly growing Product Lifecycle Management (PLM) environment managing 120,000+ parts, increasing product complexity, and a diverse manufacturing ecosystem spanning multiple ODM partners.
The successful candidate will be responsible for ensuring a highly available, secure, and scalable Windchill database platform while supporting engineering operations that process 600+ Engineering Change Orders (ECOs) per month. This dedicated role enables the PLM engineering team to maintain SLA commitments for ECO processing without being diverted to database architecture and infrastructure activities.
________________________________________
Key Responsibilities
1. Windchill Database Administration
• Install, configure, upgrade, and administer PTC Windchill database environments.
• Design and implement scalable database architecture supporting enterprise PLM workloads.
• Configure development, QA, staging, disaster recovery, and production environments.
• Manage database storage, capacity planning, indexing, partitioning, and performance tuning.
• Implement database backup, recovery, replication, and disaster recovery strategies.
• Monitor database health, availability, and performance using enterprise monitoring tools.
• Ensure database security, access controls, encryption, and compliance with enterprise standards.
________________________________________
2. Infrastructure PLM Reboot Support
• Provide database leadership for Client's Infrastructure PLM Reboot program.
• Support migration and modernization of the Windchill platform.
• Optimize database performance for growing engineering data volumes and product structures.
• Collaborate with application, infrastructure, and cloud engineering teams during deployment activities.
• Support environment provisioning, migration planning, cutover, and production readiness.
• Identify and mitigate infrastructure and database risks throughout implementation.
________________________________________
3. Application Management & Production Support
• Own operational support for Windchill database infrastructure.
• Provide L2/L3 support for database-related incidents and production issues.
• Lead root cause analysis for database performance or availability issues.
• Manage database patching, upgrades, and release activities.
• Coordinate planned maintenance with minimal business disruption.
• Establish proactive monitoring, alerting, and preventive maintenance processes.
• Ensure SLA compliance for database availability and performance.
________________________________________
4. Performance & Scalability
• Optimize database performance supporting:
o 120K+ product parts
o Complex BOM structures
o Engineering documents
o Product configurations
o Manufacturing data
• Tune SQL queries, indexes, execution plans, and database parameters.
• Support increasing engineering workloads and expanding ODM ecosystem.
• Perform capacity forecasting and infrastructure scaling recommendations.
• Drive continuous performance improvements across the PLM platform.
________________________________________
5. Engineering Change Management Support
• Ensure database reliability supporting 600+ Engineering Change Orders (ECOs) per month.
• Maintain platform stability to enable engineering teams to meet ECO processing SLAs.
• Support engineering releases, product revisions, and configuration management activities.
• Minimize downtime during high-volume engineering change periods.
• Partner with PLM functional teams to resolve application and database performance bottlenecks.
All your information will be kept confidential according to EEO guidelines.
