Sales and Customer Service Representative

Gentask Virtual Assistance Services is seeking a skilled Sales and Customer Service Representative to support their vendor recruitment drive and sponsorship program. The role involves making sales calls, engaging with potential clients, and maintaining records of outreach efforts.

Responsibilities:

• Make outbound sales calls to vendors and sponsorship prospects using provided scripts
• Engage potential clients, answer inquiries, and qualify leads
• Send follow-up emails using pre-written templates
• Track interactions and progress using Gentasks CRM system
• Utilize the "Open Phone" dialer for dedicated call management
• Maintain detailed records of outreach efforts and performance

Requirements:

• Minimum of three years of sales experience
• Fluent in English with excellent communication skills
• Strong ability to build rapport and handle objections effectively
• Experience in phone-based sales, customer service, or lead generation
• Familiarity with CRM tools and dialer systems (experience with 'Open Phone' is a plus)
• Highly organized and results-driven
• Background in vendor recruitment or sponsorship sales
• Experience working with wellness, recovery, or counseling organizations
• Ability to adapt to different sales strategies based on business needs