Data Analyst / Scientist | W-2 Only | No Sponsorship Available

Amerit Consulting is a staffing and consulting firm that provides workforce and business solutions to organizations. The Data Analyst/Scientist will support a Customer Analytics and Digital Products team by analyzing utility and customer data, building dashboards, validating data, and delivering actionable insights for digital products and business stakeholders.

Responsibilities:

• Data Analyst/Scientist to support a Customer Analytics and Digital Products team within a large utility organization
• Analyze large utility datasets, including AMI usage, Customer Care & Billing (CC&B), customer billing, and digital engagement data to identify trends, anomalies, issues, and opportunities
• Review and validate data extracts, vendor dashboards, and multi-source data for data quality issues, patterns, anomalies, and common themes
• Build Power BI dashboards, reports, and visualizations to track customer engagement, product performance, billing outcomes, and other key metrics
• Support analytics for customer-facing digital products, including rate recommendation and bill comparison tools, using historical usage and billing data
• Track website and digital product engagement using Google Analytics, including page views, clicks, and customer interactions
• Partner with Product Owners, engineers, and business SMEs to support data integrations, testing, validation, and product improvements
• Translate complex data into actionable insights and clearly communicate findings and recommendations to technical and business stakeholders

Requirements:

• Candidate must be authorized to work in USA without requiring sponsorship
• Bachelor's degree required
• 2+ years of professional data analysis experience, including analyzing large data extracts/datasets to identify trends, anomalies, common themes, and data quality issues
• Hands-on utility industry and AMI (Advanced Metering Infrastructure) data experience required, with a fundamental understanding of utility customer usage data
• Experience with Power BI for dashboards, reporting, and data visualization
• Experience working with large, multi-source datasets
• Strong data validation, analytical, problem-solving, and attention-to-detail skills, with the ability to work in a regulated environment
• Excellent written and verbal communication and stakeholder collaboration skills, with the ability to multitask and translate technical findings into clear business recommendations
• Databricks experience
• Customer Care & Billing (CC&B) data/tools experience
• Google Analytics/digital engagement analytics experience, including page views, clicks, and customer interactions
• Experience developing dashboards, visualizations, recurring reports, and customer-facing digital product analytics