Sales Development Representative

BetterCloud is the market leader for SaaS Operations, enabling IT professionals to transform their employee experience and maximize operational efficiency. They are looking for a Sales Development Representative to engage with IT and security leaders, helping them understand BetterCloud's governance solutions for AI, SaaS, and cloud environments.

Responsibilities:

• Own outbound prospecting into target accounts through cold calls, email, LinkedIn, and video – this role is outbound-focused, not inbound
• Research accounts and identify decision-makers and influencers (IT, security, and infrastructure leaders), pinpoint a need, and set up qualified meetings for your Sales Director and aligned Account Executives
• Run high-level, consultative conversations with senior IT and security executives about AI, SaaS, and cloud sprawl
• Partner with your Sales Director to design, test, and refine outbound plays and messaging by segment and persona
• Hit and exceed monthly targets for qualified meetings and pipeline generated
• Maintain prospecting status, data integrity, and accurate forecasting in Salesforce (source of truth)
• Continuously experiment with AI tooling to improve targeting, personalization, and conversion

Requirements:

• 2 - 4 years of outbound sales development or prospecting experience, ideally in B2B SaaS
• Demonstrated fluency building or using AI tools in a real workflow – you can point to how AI has made your work better, not just that you have tried it
• Strong prospecting instincts and the resilience to keep going – 'no' doesn't scare you
• Able to hold high-level conversations with senior executives and translate a technical problem into business value
• Curious and coachable, thriving in a fast-changing environment and picking up new tools quickly
• Quantitative track record of exceptional performance against quota
• Excellent written and verbal communication; you can personalize at scale without sounding generic
• Experience selling or prospecting into IT, security, or IT Ops buyers
• Familiarity with IT/SaaS/security concepts: SaaS management, IAM, cloud security, or governance and compliance
• Hands-on with Salesforce and a sales-engagement platform (SalesLoft or Outreach), plus tools like LinkedIn Sales Navigator, ZoomInfo, Lusha, Gong, or Clay
• Experience wiring AI tools into a sales stack (e.g., prompt libraries, custom GPTs, automation platforms)