Licensed Customer Service Representative

PTR Global is hiring Licensed Customer Service Representatives for a remote opportunity supporting a leading benefits/insurance contact center team. The role involves providing customer service and support in a high-volume environment.

Responsibilities:

• Supporting a leading benefits/insurance contact center team

Requirements:

• Active insurance license required
• Must be licensed in Florida and California to be considered
• Ability to obtain additional state licenses if selected: Michigan, New York, Indiana, Plus additional states as required
• Customer service or contact center experience
• Health insurance / employee benefits experience
• Experience handling high-volume inbound calls
• Strong communication and problem-solving skills
• Ability to work independently in a remote environment