a) The senior Functional Solution Analyst (FSA) clarifies and translates business requirement to IT system functional requirement and system interaction and flows. FSA works collaboratively with the business users and technical delivery teams in developing scalable and flexible IT solutions including studying both business and system impact, creating user stories, functional design, test strategy, support delivery till goes live and post live support
b) Understand business context of the business requirement, assess if there are gaps, and work with business to update the business requirement document. The business requirement document must cover business needs, compliance needs, data governance and security needs
c) Familiar with existing IT system functionalities and functional flows
d) Based on the understood business requirements, conceptualize and translate to become list of system features needed
e) Based on the translated system feature list, analyze the impact on the existing IT systems, determine required changes to existing IT systems and/or new systems required to be built, as well as the necessary functional interaction / integration between the IT systems
f) Develop functional solution design specifications that IT Technical team can use and develop the corresponding technical solution design specification. The functional solution design specification must incorporate features and flows that fulfill bank’s compliance, security, data governance policy and standards established in the bank
g) Participate in project meetings to provide clarity and guidance to the technical delivery team on the functional solution design specification. Update the functional solution design specification as and when necessary
h) Develop test cases and test scripts to test and confirm the delivered IT systems work as per specified by the functional solution design specification
i) Analyze, assess impact, prioritize and update functional solution design document for any additional change requests raised by business
j) Assist in production deployment planning (e.g. IT and business approval, readiness check, live test)
Business Requirement Study
Study and analyze requirements.
Reference “As Is”.
Find out details from existing process /stakeholders
Translate business requirements to become list of system features needed
Requirements are scoped as per business needs and able to achieve end target state.
Finalized business requirements for FSD preparation.
Impact & Risk Analysis
Conduct Impact & Risk Analysis studies
Develop list of IT system changes (existing and/or new) needed, including the functional flow between the systems
Ensure the functional requirement specifications include both system and manual processes to mitigate the risk factor of the project.
Highlight and share the impact and key risk to business.
Functional Specifications Development
Review the documentation of Functional specifications is complete with proper analysis to avoid change requests and able to be understood by Developer / Vendor.
Assist to conduct FSD walk-through
Interface with all areas affected by the project
Participate in project meetings and provide ongoing clarity and guidance on functional solution design to technical delivery team
Delivery of high-quality Functional Requirement Specs to Technical team within the agreed timelines.
Ensure the changes or requirements are clearly communicated to the stakeholders.
Ability to derive specifications to map requirements from any source system to any destination system
System Testing
Prepare test cases and/or test Scripts
Walk-through testing scope and expectations with business users
Manage the UAT process to ensure end-to-end testing is covered to avoid production issues.
Problem Resolution
Identify potential problems and formulate pre-emptive mitigation plans.
Involve in post implementation and production support.
Analyses problems, identifies core issues, investigates, evaluates and integrates information.
a) Degree in Computer Science, Information Technology or related field
b) Minimum 5 years of working experience as a business / functional solution analyst in one or multiple IT areas
c) Experience in hands on functional design, prototyping, testing and other implementation activities
a) Knowledgeable of core banking product and system integration
b) Experienced in gathering, analysing business requirements, followed by assessing system impact, developing system functional solution design alternatives
c) Able to work in a fast-paced, dynamic environment with cross-functional teams internally
d) Able to manage activities across multiple projects simultaneously
e) Strong analytical, and problem-solving skills are required
f) Must possess strong communication and interpersonal skills
g) Ability to work collaboratively within a team environment of cross functional and cross vendor teams, and deliver to aggressive timelines
