Remote Customer Service

Norvell Real Estate Group, LLC is seeking a remote administrative support professional. The role provides customer service and clerical assistance, including phone management, database updates, appointment scheduling, mail processing, and routine reporting to support smooth daily operations.

Responsibilities:

• Answering phones
• Processing outgoing mail
• Typing routine reports
• Provide excellent customer service to existing customers and new prospects
• Answer, screen, and forward phone calls
• Customer log and database update
• Schedule service appointments
• Schedule meetings and update company calendar
• Manage calendars, schedule meetings, and coordinate appointments
• Provide general administrative and clerical support
• Maintain a clean and organized reception area

Requirements:

• Good communication and administrative skills
• Knowledge of Excel and Word
• High school diploma or equivalent
• Associates or Bachelors degree