Remote Benefit / Customer Service Agent

AO Globe Life is hiring professionals to support individuals and families across the United States in accessing essential benefit programs—all from home. In this role, you will conduct scheduled virtual consultations with clients, guiding them through available options and supporting them throughout the enrollment process.

Responsibilities:

• Conduct virtual consultations via Zoom
• Assess client needs and guide them through benefit options
• Support clients through enrollment and follow-up
• Maintain accurate records and documentation
• Participate in training, coaching, and team meetings

Requirements:

• Authorized to work in the United States
• Reliable internet connection
• Windows-based computer with webcam
• Strong communication and interpersonal skills
• Organized, self-motivated, and comfortable working independently
• Confident using Zoom and digital tools
• Service-oriented with a client-first mindset
• Experience in client-facing or consultative roles preferred