Customer Development Manager

Clearbridge Business Solutions is a people-centric managed and professional services firm with a focus on delivering IT, cybersecurity, AI & automation, marketing, and development services. They are seeking a Senior Customer Development Manager to own the full US sales cycle and build relationships with customers in various essential industries.

Responsibilities:

• Own the full sales cycle from prospecting through close
• Lead complex, consultative discovery conversations with senior decision-makers
• Close managed services agreements and associated project work
• Maintain a disciplined pipeline with accurate forecasting
• Act as the primary relationship owner for assigned customers
• Identify upsell, cross-sell, and expansion opportunities
• Work collaboratively with internal teams to ensure strong outcomes for customers

Requirements:

• 6+ years of B2B sales experience; ideally in Managed IT Services, SaaS, or technology consulting
• Proven success closing complex, consultative deals
• Strong executive-level communication and relationship-building skills
• Highly disciplined, self-directed, and results-focused
• Valid driver's licence and passport with ability to travel within WA and BC/AB as needed
• Currently based in the Kent, WA area
• Experience selling into transportation, construction, manufacturing, or healthcare verticals
• Familiarity with managed services or recurring revenue models
• Existing network in the greater Kent/South King County market