Software Engineer Principal - Data and Automation Artificial Intelligence (GenAI, API Design)

PNC is a company that values its people as its greatest differentiator and competitive advantage in the markets it serves. The Software Engineer Principal will architect and evolve enterprise GenAI platforms, focusing on innovative solutions and collaboration with cross-functional teams to ensure production readiness and alignment with enterprise standards.

Responsibilities:

• Responsible for architecting and evolving enterprise GenAI platforms, with a strong focus on Retrieval Augmented Generation (RAG) and agentic systems that enable scalable, reusable capabilities across the organization
• Serves as a hands on technical authority for designing and implementing GenAI patterns, including knowledge retrieval, orchestration, tool using agents, and human in the loop workflows
• Partners closely with product, data, architecture, security, and risk teams to ensure GenAI solutions are production ready, governed, and aligned to enterprise standards and responsible AI practices
• Defines and drives platform engineering best practices for GenAI systems, influencing how teams build, deploy, observe, and operate RAG and agent based solutions at scale
• Operates with broad autonomy to solve the most complex and ambiguous platform challenges, balancing innovation, performance, cost efficiency, and long term extensibility
• Aligns business strategy with software solutions
• Proposes, designs & codes software solutions to address complex business needs. Oversees technical and procedural documentation required
• Leads complex problem solving
• Provides technical guidance and support to colleagues and solution development
• Displays an innovative approach to apply modern principles, methodologies and tools to advance business initiatives and capabilities