Key skills
AILLMApolloSaaSCRMCommunicationSales
About this role
D•Engage is a multinational SaaS company dedicated to delivering innovative solutions that drive digital engagement and enhance customer experiences. Our team is passionate about technology and committed to fostering an environment where talent can thrive and grow.
We’re looking for a motivated, results-driven Business Development Representative (BDR) to join our growing SaaS sales team in Jordan. As the first point of contact with potential customers, you’ll generate pipeline by finding prospects, engaging decision-makers, and qualifying opportunities for the Account Executive (AE) team. Ideal for someone curious, resilient, and passionate about technology and sales.
What You'll Do
- Source and build your pipeline — find ICP-fit companies and decision-makers in Apollo; clean, validate, segment, and sync lists to our CRM (Zoho).
- Research accounts and signals — study each company’s CRM marketing, martech stack, news, and the decision-maker’s activity to craft a relevant angle.
- Run personalized multichannel outreach — tailored messages with the right value proposition across email, LinkedIn, WhatsApp, Telegram, and phone.
- Follow up and convert — nurture leads, answer questions, handle objections, and book qualified meetings for the AE team.
- Get creative — use non-standard sources (events, job boards, Slack/Telegram/WhatsApp groups) and warm intros to find signals and decision-makers others miss; use AI/LLM tools to speed up research, qualification, and outreach.
- Own your CRM and numbers — keep Zoho accurate, hit daily and weekly meeting KPIs, and report on funnel progress and conversions.
Requirements
Must-Have Skills & Qualities
- 2–3 years in sales, business development, or a customer-facing role (SaaS / martech a plus).
- Fluent English, spoken and written — mandatory.
- Comfort with cold calling and outbound prospecting.
- Genuine interest in B2B SaaS martech and the regional market.
- Ability to learn a product quickly — its value proposition, advantages, audience, use cases, and competitors — and read the market.
- Comfortable using AI/LLM tools for research, qualification, and outreach.
- Strong, personalized communication; handles objections and reaches decision-makers through intros from mid-level contacts.
- Organized, resilient, and data-driven; owns CRM hygiene and funnel reporting.
Nice-to-Have / Bonus
- Hands-on experience with B2B sales tools (Apollo, Lusha, SignalHire, RocketReach, Clay).
- Familiarity with CRM systems (Zoho) and sales engagement tools.
- Understanding of martech / CDP products and the competitive landscape (Insider, MoEngage, CleverTap, Braze, Emarsys).
- Experience selling into B2C verticals (banking/fintech, e-commerce, travel, telecom, real estate).
Benefits
- Growth Opportunities: Access to professional development and career growth within a rapidly expanding SaaS company.
- Collaborative Culture: Work in a supportive and innovative environment where your contributions are valued.
- Competitive Benefits: Enjoy a comprehensive benefits package.
D.engage is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all Team Members.