100 Percent Remote Customer Service Agent

AO Globe Life is seeking motivated professionals to join our mission-driven, fully remote team. The role involves conducting virtual consultations, guiding clients through benefit options, and maintaining high-quality client service.

Responsibilities:

• Conduct virtual consultations with clients via Zoom
• Guide individuals and families through personalized supplemental benefit options
• Support clients throughout the enrollment process with professionalism and clarity
• Maintain accurate and organized digital documentation
• Deliver responsive follow-up and high-quality client service
• Participate in weekly training sessions and mentorship programs
• Build long-term client relationships rooted in trust and service

Requirements:

• Strong communication and interpersonal skills
• Organized, self-motivated, and comfortable working independently
• Confident in virtual meetings and familiar with digital tools
• Motivated by purpose-driven work and helping others
• Authorized to work in the United States
• Reliable internet connection and Windows-based laptop or PC with webcam
• Customer service or client-facing experience preferred, not required