Key skills
Internet of Things (IoT)Technical sales acumenBusiness processes and change managementHardware product evaluationSoftware product evaluationElectronicsElectrical systemsTechnical consultingCloud softwareCloud-connected hardwareComputer networkingBusiness systems integrationAutomation and control systemsScripting languages - BashScripting languages - PythonScripting languages - JavaScriptOpen APIsVehicle diagnostic systemsController Area Networks (CAN bus)Power Take Off (PTO) applicationsCustomer relationship buildingJavaScriptPythonBashAIComputer VisionChange ManagementCustomer SuccessSales
About this role
Samsara is the pioneer of the Connected Operations™ Cloud, providing IoT solutions to modernize essential industries. The Sales Engineer role focuses on supporting Public Sector customers by applying cutting-edge IoT technology to improve operational efficiency and safety.
Responsibilities:
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
- Become an expert on Samsara products: where the rubber of cutting-edge tech (IoT, AI, computer vision) meets the road of driving digital transformation for physical operations
- Articulate to prospects how businesses like theirs use Samsara today to solve challenges common to their industry
- Deliver the work products that get deals done. Think discoveries, demonstrations, value assessments, proof of concept implementations, etc
- Walk installers through any scenario, explaining best practices for installing Samsara products and helping build deployment plans
- Write scripts against our open API that solve real-world problems for companies that deliver essential services (for example), and document them for your fellow SE’s to use
- Open the door for deeper entrenchment into accounts (integration, upsell, cross sell) by becoming a consultant to your customers
- Act as a liaison between Samsara’s product and sales teams, translating technical feedback and enrolling the right customers in our beta programs
Requirements:
- Bachelors' of Science degree from a 4 year accredited university
- 2+ years experience working with customers in a pre-sales, customer success, or customer/product support capacity
- Ability to influence stakeholders based on your technical sales acumen and a solid understanding of business processes and change management
- Ability to explain complex technical concepts to non-technical audiences
- Previous experience managing hardware and/or software product evaluations
- Basic understanding of electronics and electrical systems
- Experience with the following concepts: technical consulting, cloud software, cloud-connected hardware, computer networking, business systems integration, automation and control systems
- Must be located within and authorized to work in the United States
- Bachelors' of Science degree or advanced education in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline
- Work experience in task automation scripting and transferring data between systems using Bash, Python, JavaScript, or equivalent language
- Work experience building solutions leveraging open API's
- Experience working with Public Sector customers
- Understanding of vehicle diagnostic systems, including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications
- Hobbyist interest in working with things driven by electronic systems (car audio installation/classic car restoration, home automation, building things with raspberry pi, arduino, etc.)
- Consistent track record of success selling complex technical solutions through strategic sales cycles