Web-Based Customer Service Agent

Globe Life AO is dedicated to supporting veterans, union members, and their families by providing life insurance and accidental benefit coverage. As a Web-Based Customer Service Agent, you will connect with members to understand their insurance needs and deliver tailored solutions, all while enjoying the flexibility of remote work.

Responsibilities:

• Build meaningful relationships by connecting daily with members to understand their insurance needs
• Deliver tailored supplemental insurance solutions that align with their financial goals
• Provide exceptional support through the application process and beyond
• Conduct policy reviews and assist with claims, maintaining the highest standards of care
• Ensure compliance with regulatory standards, earning the trust of every member

Requirements:

• Stellar communication skills, both written and verbal
• A self-motivated, goal-oriented mindset
• Tech-savviness and strong organizational skills for a remote work environment
• A problem-solving attitude and a knack for crafting effective solutions
• Eligibility to obtain a Life Insurance License
• Must be legally authorized to work in the U.S
• Sales experience (a plus, but not required—we provide excellent training!)