Customer Service Agent

Magical Destinations Travel is seeking a Customer Service Agent to join their dedicated team. The role involves delivering professional customer service, assisting clients in planning experiences, and managing client itineraries while maintaining meticulous records.

Responsibilities:

• Deliver professional customer service in-person, via phone, or email
• Assist clients in planning seamless experiences
• Prepare and manage client itineraries and needs
• Maintain meticulous records in line with government regulations and company policies
• Organize and manage files effectively

Requirements:

• Deliver professional customer service in-person, via phone, or email
• Assist clients in planning seamless experiences
• Prepare and manage client itineraries and needs
• Maintain meticulous records in line with government regulations and company policies
• Organize and manage files effectively
• A responsible, self-driven individual with a strong work ethic and professional demeanor
• Someone who thrives both independently and as a team player
• A detail-oriented, organized professional with exceptional communication skills
• Coachability and a keenness to learn and grow within the industry