Business Development Representative

LeadVenture is a market-leading SaaS provider of digital retailing and marketing solutions. They are seeking a Business Development & Support Specialist to assist retailers with brand program enrollment and social media integration, ensuring smooth setup of their Facebook Business Pages.

Responsibilities:

• Conduct outreach via phone and email to onboard retailers into brand social programs
• Assist retailers in enrolling and connecting their accounts, including linking Facebook Business Pages
• Ensure product tiers are correctly set and maintained
• Respond to retailer inquiries through assigned support tickets, ensuring resolution within 1 business day
• Utilize tools such as ThumbStopper Central Command, Salesforce, and HubSpot to manage retailer accounts
• Complete a minimum of 10 support tickets weekly
• Re-establish and maintain connectivity for retailers’ Facebook pages
• Collaborate with internal teams, including sales, tech, and executive leadership
• Actively participate in scheduled meetings, team conversations, and Slack communication
• Maintain a collaborative presence within team tools and systems

Requirements:

• 1–2 years of experience in sales, customer service, or a similar customer-facing role
• Strong verbal and written communication skills
• Detail-oriented and highly organized
• Ability to prioritize tasks and manage time effectively under pressure
• Coachable, adaptable, and able to work independently
• Proven ability to build and maintain client relationships
• Proficient with Microsoft Office Suite, Salesforce, Salesloft, and other CRM tools
• High school diploma required
• Prolonged periods of sitting at a desk and working on a computer
• Ability to lift 10+ pounds occasionally
• Experience with Salesforce, Salesloft, and other sales-enablement tools is a plus