Business Development Manager

Zócalo Health is a tech-enabled, community-oriented primary care organization serving underserved populations. The Manager, Business Development will manage partnerships and support the Growth and Strategy team, focusing on network development and operational execution to enhance payer relationships and expansion efforts.

Responsibilities:

• Support the execution and management of partnerships with healthcare entities, community organizations, and industry stakeholders
• Represent Zócalo at regional meetings, conferences, and community events
• Assist in identifying and tracking opportunities for partnership growth and service expansion
• Monitor healthcare trends, Medicaid updates, and policy changes to inform team strategy
• Support Customer Relationship Management (CRM) implementation, optimization, and ongoing execution to drive efficient pipeline and partnership management
• Support the review and coordination of payer contracts to ensure alignment with internal processes and compliance requirements
• Partner with internal teams to facilitate contracting workflows and provider onboarding
• Maintain documentation related to provider credentials, certifications, and contracts
• Track timelines, deliverables, and key milestones across network development initiatives
• Coordinate across clinical, operations, and growth teams to support implementation efforts
• Manage multiple workstreams simultaneously, ensuring accountability and follow-through
• Support internal initiatives requiring structured execution and stakeholder alignment
• Support coordination of partnerships with health plans, providers, and community organizations
• Track deliverables, timelines, and follow-ups across multiple stakeholders
• Assist in preparing materials for partner meetings, presentations, and outreach
• Support event coordination and external engagement efforts
• Conduct research on Medicaid, health plans, and community partners
• Synthesize findings into actionable insights for growth strategy
• Support development of decks, proposals, and internal strategy materials

Requirements:

• 4–6 years of experience in healthcare administration or business development, or 3–4 years of experience in healthcare consulting or a related field
• Strong analytical capabilities, with demonstrated experience in data analysis, strategic thinking, and research
• Highly organized, with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment
• Excellent communication skills, with proven ability to collaborate effectively across cross-functional teams
• Experience working with data analysis, reporting, or performance tracking tools
• Exposure to healthcare, public health, or community-based work
• Experience supporting cross-functional teams or client-facing work
• Bilingual in Spanish