AI Production Standards Manager

Nexcess provides specialty cloud solutions and is seeking an AI Production Standards Manager to enhance their marketing output. This role involves owning and evolving AI production workflows, setting standards for marketing work, and collaborating with various teams to ensure consistency and quality across all outputs.

Responsibilities:

• Own and continuously evolve the AI production workflows across the marketing org, ensuring what they produce is on-brand, on-brief, and publish-ready at pace
• Set and document the standard for the work the org produces, across formats and channels, making what good looks like concrete, accessible, and actionable for everyone producing it across the business
• Enable marketers, writers, and subject matter experts across the org to produce better work independently, through coaching, feedback, and hands-on guidance
• Collaborate with demand gen, brand, partnerships, and leadership to ensure the work across all functions consistently sounds and feels like Nexcess
• Audit output across the org and identify where the standard is slipping and why, then fix it at the source rather than at the end of the process
• Iterate on and expand the existing brand voice and AI production resources, keeping them sharp and useful as the brand evolves

Requirements:

• Own and continuously evolve the AI production workflows across the marketing org, ensuring what they produce is on-brand, on-brief, and publish-ready at pace
• Set and document the standard for the work the org produces, across formats and channels, making what good looks like concrete, accessible, and actionable for everyone producing it across the business
• Enable marketers, writers, and subject matter experts across the org to produce better work independently, through coaching, feedback, and hands-on guidance
• Collaborate with demand gen, brand, partnerships, and leadership to ensure the work across all functions consistently sounds and feels like Nexcess
• Audit output across the org and identify where the standard is slipping and why, then fix it at the source rather than at the end of the process
• Iterate on and expand the existing brand voice and AI production resources, keeping them sharp and useful as the brand evolves
• A strong editorial or creative background with demonstrated experience setting and maintaining standards across a team or org
• Deep fluency with AI production tools and a proven ability to build and manage a production process around them, with multiple contributors across different functions
• A genuine point of view on how to use AI to produce great work at pace, backed by examples of having actually done it
• Experience enabling non-specialists to produce better work, whether through coaching, documentation, or building systems
• A feel for B2B marketing and how tone, voice, and message need to shift depending on where someone is in the buying journey
• High standards and the pragmatism to ship when something is good enough, not just when it's perfect
• 4 to 6 years of experience in editorial, creative, or a closely related marketing function