Sr Business Systems Analyst

Dexcom Corporation is a pioneer and global leader in continuous glucose monitoring (CGM), aiming to improve health outcomes through innovative technology. The Sr Business Systems Analyst role involves collaborating with cross-functional teams to deliver scalable solutions and enhance customer support experiences, focusing on Agile delivery and effective communication of business needs.

Responsibilities:

• You help lead Agile ceremonies including sprint planning, backlog refinement, and sprint acceptance to ensure alignment and delivery success
• You gather, analyze, and document business and system requirements, translating them into clear Jira user stories and acceptance criteria
• You collaborate with cross-functional stakeholders to prioritize work, align timelines, and refine requirements
• You monitor sprint progress, identify blockers, and proactively drive resolutions to maintain delivery timelines
• You define and maintain Salesforce Service/Sales Cloud requirements, including field configurations, business rules, and workflows
• You support SIT, UAT, and validation activities, ensuring solutions meet business and compliance expectations
• You manage Change Requests and ensure alignment with CAB processes, including documentation and deployment support
• You create and maintain documentation such as technical requirements, process maps, and cross-system integrations

Requirements:

• Typically requires a Bachelor's degree in a technical discipline, and a minimum of 5-8 years related experience or Master's degree and 2-5 years equivalent industry experience or a PhD and 0-2 years experience
• You have strong communication skills and can translate business needs into clear, actionable technical requirements
• You are experienced in Agile/Scrum environments and have led or supported key Agile ceremonies
• You bring strong organizational and prioritization skills, with the ability to manage multiple competing requests
• You have experience working with tools such as Jira and Confluence for backlog and documentation management
• Your proficiency in analyzing business processes enables you to recommend scalable and efficient solutions
• You are comfortable working across cross-functional teams and aligning diverse stakeholder priorities
• Your attention to detail ensures high-quality documentation, validation, and delivery outcomes
• You have familiarity with Salesforce Service Cloud and understand customer support workflows (nice to have)
• You have exposure to system integrations, data mapping, or compliance-driven environments (nice to have)