Sales Strategy & Operations Renewals Associate (Sr)

Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform. As a Sales Strategy and Operations Renewals Associate, you will drive insights, operations, and strategy for the sales team, leading cross-functional initiatives and improving processes to enhance efficiency.

Responsibilities:

• Conduct retention analysis, perform cohort analysis to identify churn or expansion reasons, and build predictive models to flag "at-risk" accounts
• Lead cross-functional initiatives, owning the roadmap, milestones, and internal enablement for new programs or tool transitions
• Identify bottlenecks in the customer lifecycle, designing and implementing scalable workflows that reduce manual tasks for the Sales Team and Partners