Border States is a growing, successful company that is 100% employee-owned, empowering employees to make decisions and find solutions. The Senior Technical Sales Engineer leads efforts in promoting sales, securing orders, and providing technical support for electric metering products.
Responsibilities:
- Experience with Landis+Gyr technology solutions
- Represent Landis+Gyr and Border States at industry events such as trade shows and conferences
- Documents and tracks the sales pipeline for one or more focus areas
- Responsible for sales strategy for one or more focus areas
- Advises management on the implementation and success of marketing plans and strategies
- Responsible for sales strategy for assigned focus area
- Mentors new hires and helps coworkers learn the position
- Consistently provides responsive, quality service to meet and exceed customer expectations
- Contributes to the planning and sales strategy of Border States’ technical products and services and supports the promotion of Border States’ agency and distribution lines
- Contributes to high level, technically centered conversations with consultants, customers, and employees related to product technology
- Provides customers with timely follow-up on quotations, technical inquiries, and other requests
- Provides continuous contact and interaction with customer’s engineering staff and consultants
- Maintains an in-depth understanding of the power grid
- Works with application engineers on technically difficult problems where engineering concepts are needed and to ensure they are providing the technical product support needed by branches and customers
- Works with a broad range of products and services
- Is actively involved as a promoter of our technical support for the customer and other outside sales staff and plays an active role in engaging consultants throughout the territory
- Contributes input to other sales and marketing staff on customer needs and concerns regarding pricing, products, competition, procedures, and market potential
- Inputs TCCM cost savings documentation that is relevant to the assigned customer base
- Evaluates new products and makes recommendations on stock levels for new and existing products
- Provides input to the pricing and purchasing departments on product evaluations and code descriptions, inventory management, pricing developments, and other related functions
- Leads customer and Border States employee-owner training on new and existing technical product lines and applications in the specified product areas
- Performs product updates and new product launches for branches and customers as required
- Attends and assists with sales meetings, trade shows, and training programs as needed
- May provide technical training and presentations for Border States personnel internal as well as external customers
- Performs other duties as assigned by supervisor or designate
Requirements:
- Minimum 5 years of experience with technical and business aspects of the focus area
- Experience with Landis+Gyr technology solutions
- Excellent customer service skills including being competent, accurate, responsive, and engaged
- Ability to effectively plan, organize, and present
- Excellent attention to detail and organizational skills
- 4-year technical or engineering degree or equivalent experience
- Excellent interpersonal, written, and verbal communication and customer service skills