About the Role

Plan, configure, test, and support Epic EHR implementations.
Work closely with clinical, administrative, and IT teams to improve workflows and system adoption.
Support data migration, testing, go-live activities, and ongoing optimization.

Key Responsibilities

Epic System Implementation: Participate in planning, design, configuration, and deployment of Epic modules based on clinical and operational requirements.
Workflow Analysis & Optimization: Analyze current healthcare workflows, identify gaps or inefficiencies, and recommend improvements within Epic.
Configuration & Build: Configure Epic applications and settings to align with departmental needs and organizational standards.
Data Migration & Validation: Assist with data conversion, migration, and validation activities to ensure accuracy and integrity of patient and operational data.
Testing & Quality Assurance: Develop and execute test plans, scripts, and UAT scenarios; identify and resolve defects before go-live.
Training & End-User Support: Provide training materials, user guidance, and hands-on support during implementation and post go-live stabilization.
Issue Resolution & Support : Troubleshoot application issues, monitor system performance, and coordinate with Epic support teams or vendors as needed.
Compliance & Security: Ensure Epic configurations and processes comply with HIPAA and healthcare data privacy/security regulations.
Project Coordination: Track implementation tasks, maintain status updates, and communicate progress and risks to stakeholders.
Continuous Improvement: Identify opportunities for system enhancements, workflow optimization, and adoption of new Epic features or updates.

Required Qualifications

Bachelor s degree in Healthcare Informatics, Computer Science, Information Technology, Computer Engineering, or a related field.
2+ years of hands-on experience with Epic EHR systems in implementation, configuration, or support roles.
Epic certification in a relevant module (e.g., Ambulatory, Inpatient, Beaker, Revenue Cycle) or willingness to obtain certification within 6 months of hire.
Strong understanding of healthcare workflows and clinical operations.
Experience with testing/UAT, go-live support, and issue troubleshooting.
Excellent analytical, communication, and stakeholder management skills.

Preferred Qualifications

Prior experience in a hospital or healthcare IT environment.
Knowledge of SQL, reporting tools, or data analysis.
Additional healthcare IT certifications (e.g., HIT, informatics-related certifications).

Key Skills

Epic EHR Implementation Analyst

Key skills