Customer Service Enrollment Advisor

AO Globe Life is growing and seeking motivated professionals to join our mission-driven remote team. This role involves conducting virtual consultations with clients, helping them understand coverage options, and guiding them through the enrollment process while maintaining accurate records and providing excellent service.

Responsibilities:

• Conduct scheduled virtual consultations with clients via Zoom
• Help individuals and families understand available coverage options
• Guide clients through the onboarding and enrollment process
• Maintain accurate digital records and provide a client-first service experience
• Collaborate with mentors and team members during training and development sessions
• Build long-term client relationships through consistent communication and support

Requirements:

• Excellent communication and interpersonal skills
• Highly organized, self-motivated, and comfortable working independently
• Confident using video conferencing and digital tools
• Genuine passion for helping others and contributing to a service-focused mission
• Applicants must be legally authorized to work in the United States
• Have a reliable internet connection
• Have a Windows-based laptop or PC with webcam access
• Customer service or consultative experience is helpful but not required