Applications Systems Analyst - Epic Cadence & Welcome - ISD Business & Revenue Cycle Systems

UNC Health is a large healthcare organization dedicated to improving health and well-being in North Carolina. The Applications Systems Analyst will provide technical support for Epic Cadence & Welcome applications, ensuring effective integration and implementation within the health system.

Responsibilities:

• Assists other IT teams with selection and provides technical evaluation of products / tools to ensure that the proposed solution adheres to enterprise-wide requirements, adapts to new requirements and changing technologies in order to meet business standardization protocols and objectives
• Develops and maintains clear, understandable documentation to describe program development and modification, as well as troubleshooting. Updates system and support documentation as necessary to reflect changes to programs, solutions, reports and interfaces
• Functions as liaison to health system departments using IT resources and ensures proper use of resources and maintains high service levels. May serve as project lead for implementation of vendor-based systems
• Offers design solutions and alternatives to enhance/improve existing systems. Participates in formulating and defining system scope, objectives, and solution. Designs, codes, tests, debugs, and documents the programs, interfaces and scripts to specified requirements. Devises/modifies procedures to solve problems taking into consideration computer equipment capacity and limitations, operating time, and form of desired results. Participates as needed in the assessment of systems and their ability to meet technical and business requirements
• Updates management, customers and others as appropriate on a timely basis regarding progress on assigned tasks, projects and issues, via written or oral reports

Requirements:

• Bachelor's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience)
• Two (2) years of IT systems and/or operational experience if a Bachelor's degree
• Four (4) years of IT systems and/or operational experience if an Associate's degree
• Six (6) years of IT systems and/or operational experience if a High School diploma or GED
• Excellent analytical and communication skills
• Ability to work well in a team environment
• Demonstrated ability to successfully manage multiple tasks simultaneously
• Highly responsive to internal customers
• Epic Cadence Certification
• Epic Welcome Certification and/or build experience
• Epic Prelude Certification