Marketing & Content Engineering

Stedi is building the first new healthcare clearinghouse in decades, offering modern API interfaces alongside traditional EDI processes. They are seeking a seasoned content developer and marketer to create engaging technical content for the healthcare revenue cycle management ecosystem, focusing on building demos, producing videos, and publishing written content.

Responsibilities:

• Research: You’ll find and research topics our customers want to learn more about. You’ll source ideas from support requests, sales calls, demos, Slack community posts, and Stedi’s own industry experts
• Create world-class technical content: You’ll produce and publish written technical content that’s engaging to our customers and prospects
• Build demos and developer tools. You'll build and publish demo apps, sample revenue cycle management (RCM) tools, and other projects that show developers what they can build on Stedi
• Create technical content. You'll produce blog posts, YouTube tutorials, explainer videos, and other content that helps developers understand Stedi's APIs and related healthcare billing workflows
• Mine customer knowledge. You'll use AI tools to extract common questions from support tickets, sales calls, and customer conversations. You’ll turn those questions into guides, demos, and other content
• Represent Stedi publicly. You'll be a public-facing voice for Stedi's developer community, appearing on video and representing the product in online spaces
• Measure your impact. You'll track what's working using metrics and adjust your approach

Requirements:

• You have a background in technical operations, content, or software engineering roles
• You're comfortable engaging technical audiences, producing content for software engineers, making API requests, building demo apps, and using the command line
• You can build a working demo from scratch
• You've written high-quality technical content
• You can explain complex workflows and complicated concepts in plain English without dumbing them down
• You can explain and demo technical products clearly and confidently on screen
• You have examples of demos, tutorials, walkthroughs, and other recorded content you can share
• You can script, record, edit, and publish video content independently
• You know how to make content look and sound great
• You love to design and scale systems that work
• You're comfortable experimenting with AI and new tools to get more done with less
• You'll respond with urgency, communicate what you're working on, and ask for help when you need it
• You understand what developers need to know
• You can make complex systems understandable
• No task is too small to find success, generate revenue, and reduce costs