Founding Deployment Strategist — Auctor (YC X25)

David Joseph & Company is recruiting for Auctor, a company building the AI layer for professional services and software implementation. The role involves owning enterprise customer onboarding, adoption, and deployment success while acting as a trusted advisor to both technical and business stakeholders.

Responsibilities:

• Lead onboarding and adoption initiatives for enterprise customers
• Design and deliver customized customer training programs
• Own the customer lifecycle after the sale with focus on adoption, retention, and expansion
• Work directly with technical and business stakeholders from individual contributors to C-suite executives
• Track customer success metrics across pilots, annual agreements, and multi-year contracts
• Monitor account health, usage patterns, and risk indicators
• Serve as the voice of the customer to Product and Engineering teams
• Build scalable customer success playbooks and operational processes