System Support Analyst

Role: System Support Analyst

Hybrid : FULLY ON-SITE IN MIDDLETOWN, PA

Estimated Duration: Long term contract

Complete Description:

• Inventory and organize IT equipment
• Unbox and prepare desktops, laptops, monitors, and accessories
• Apply Windows 11 OS image using SCCM and Intune
• Install software in Windows 11 environment
• Update asset records in ServiceNow
• Deploying assets as required
• Assist with decommissioning old equipment

Minimum Requirements

• High School Diploma
• Ability to lift up to 50 lbs
• Basic knowledge of Windows OS and imaging tools
• Attention to detail and ability to follow instructions precisely
• Good communication and time management skills
• Must pass state and national background check

Engagement Requirements

• Resources must abide by all published IT Standards, including those at
• Strict schedule: Monday–Friday, 8:00 AM–4:30 PM, with 30 minute unpaid lunch and no overtime
• Business casual attire (jeans acceptable)
• All tools and equipment provided by PTC