Project Manager, IT Infrastructure - West Coast

World Wide Technology is a global technology solutions provider leading the AI and Digital Revolution. The Project Manager will manage key client projects, overseeing all aspects of project coordination, ensuring completion on time and within budget, and maintaining stakeholder relationships.

Responsibilities:

• Manages the day-to-day customer interaction, operational, and tactical aspects of multiple projects
• Understands and manages key project financial components to ensure projects are delivered within budget
• Excellent understanding of financial processes; ability to understand, analyze and create financial reports
• Effectively manages to the triple constraint, Time/Cost/Schedule
• Develops and manages a detailed project schedule to track progress, variance and critical path
• Demonstrates strong verbal and written communication skills; Monitors and reports on project progress to stakeholders
• Leads internal resources and third parties/vendors to successful execution of projects. Proficient in creating and executing a communication plan
• Effectively manages stakeholder relationships. Including: the customer(s) and all internal and external stakeholders for the successful execution of projects
• Demonstrates a high-level of customer care and satisfaction
• Implements engagement review and quality assurance procedures in accordance with our methodology
• Ensures profitable and successful execution of all engagements as measured by regional goals and customer feedback
• Minimizes exposure to risk across multiple projects
• Proactively manage changes in project scope
• Reviews deliverables across projects and performs a QA function before delivery to the Client

Requirements:

• Bachelor's Degree and/or a combination of education, training and experience may be considered in lieu of a degree
• A minimum of 5 years' progressive experience in an IT Project Manager role
• Exposure to technology projects and project management
• Experience managing networking, wireless, and UC (Unified Communication) projects. Additional desired skillset is DC/Security
• Working knowledge of both the theoretical and practical aspects of project management, in a technology industry
• Experience delivering project management in a professional services environment
• Must have experience managing client expectations, vendor terms, and internal resource alignment
• Demonstrated leadership in providing project deliverables as assigned
• Ability to manage budgets, analyze financial reports, and track profitability across projects
• Skilled at navigating complex challenges with analytical rigor
• Understand difference between a risk and issue, and skills required to drive risk and issue resolution
• Ability to work independently and aggressively track to project timelines
• Proficiency in managing multiple projects, prioritizing tasks, and meeting deadlines
• Excellent documentation skills and attention to detail
• Experience in effectively influencing and leading internal and external teams
• Ability to influence, motivate, and guide cross-functional teams
• Excellent problem solving, and critical thinking skills
• Strong verbal, written, and presentation skills to engage clients, teams, and executives
• Proficiency with project management software