Director, Product Analysis (Vendor Manager)

Liberty Mutual Insurance is seeking a highly motivated, experienced insurance professional to join their External Solutions & Insights team. This role will serve as a third-party data product expert and vendor relationship manager, focusing on optimizing the use of third-party data solutions to achieve business outcomes.

Responsibilities:

• Develop and build deep knowledge of third-party data products, acting as a subject-matter expert
• Maintain marketplace knowledge, identify potential vendors, conduct research, evaluate capabilities, and make recommendations for vendor selection to meet business needs
• Build strong relationships with vendor partners, ensuring effective communication and collaboration for high-quality service and support
• Recommend opportunities to improve efficiency and effectiveness of current portfolio of solutions, and drive sophistication in use of third-party data products
• Maintain effective communication with internal stakeholders to incorporate feedback and business need requests into third-party data strategy and roadmap
• Escalate issues and concerns to vendors in a timely manner and ensure resolution
• Partner closely with Procurement teams to ensure negotiated contracts support our business priorities and goals

Requirements:

• Expertise in Personal Lines Property insurance products (pricing and underwriting) and third-party data solutions
• Excellent communication skills with strong judgement on what and how to communicate for different audiences
• Excellent organizational skills, self-driven with the ability to effectively manage and follow-through on multiple tasks and projects simultaneously
• Understanding of vendor management principles and practices
• High-level experience with procurement processes and contract management
• Proficiency in Excel, PowerPoint, PowerBI, and data analysis software (e.g., SAS, SQL, Snowflake)
• Bachelor's degree in business, economics, or other quantitative field
• 6 years, typically 8 years or more relevant work experience, typically 8 years
• Master's degree beneficial
• Proficient in Excel, PowerPoint, and data analysis software (e.g., SAS, Access)
• Must have good planning, organization, analytical, decision-making and communication skills
• Excellent analytic, quantitative and problem-solving skills with proven ability to make and execute data driven decisions
• Advanced knowledge of product offerings, business processes, product line systems, underwriting rules, pricing plans and databases
• Strong understanding of insurance concepts and financial metrics
• Experience directly managing others preferred