leads strategic business transformation programs with enterprise impact
Act as a trusted advisor and strategic partner to Centene leadership
Assist with the business transformation team's strategy, execution/delivery methodology, and realizing business benefits across the enterprise portfolio
Manage a team responsible for adhering to the department's Business Transformation Methodology
lead enterprise-wide transformation initiatives across Appeals & Grievances functions
partner with senior leaders to standardize processes, drive governance, and improve performance outcomes
manage diverse business transformation portfolio affecting organization design, process execution, technology landscape, and business strategy

Bachelor’s degree in related field
9+ years of experience in process improvement/transformation, business/financial analysis, external consulting/auditing/risk analysis, customer journey/experience, organizational change management, IT solution/architecture, project management
Consulting experience preferred
Experience supporting Appeals functions across enterprise healthcare operations strongly preferred
Demonstrated success building teams or functions in ambiguous, fast-changing environments strongly preferred
Organizational Change Management (PROSCI, Six Sigma CAP, Kotter, Bridge’s Rogers Kubler), CEX, CMMI, Six Sigma, PMP preferred

Senior Director, Business Transformation

Key skills