Product Manager

Instead is a tax platform designed to help taxpayers and tax professionals collaborate to save money on taxes. The Product Manager will facilitate and manage projects for the Instead product teams, working closely with engineers, designers, and stakeholders to drive key features and improvements.

Responsibilities:

• Build and facilitate product requirements documents with key stakeholders involved in product decisions
• Run daily standups with the India team and join US standups to coordinate between global teams
• Manage sprint planning and retrospectives with India team while coordinating alongside US teams
• Review quality assurance processes, test features before launch, and monitor live production performance
• Review customer requests and bugs, prioritizing them based on impact and business value
• Track product timelines and ensure teams stay on track with committed deliverables
• Identify and escalate issues blocking teams or personnel who need additional help, training, or project reassignment
• Meet with customers to understand key needs and gather feedback alongside the support team

Requirements:

• Background in product management with hands-on experience in a product manager role
• Experience working at a company in a product management capacity
• Proven track record of working collaboratively with engineers and designers
• Strong project management and facilitation skills
• Excellent communication skills for coordinating across global teams
• Ability to prioritize competing demands and manage multiple projects simultaneously
• Experience working in a startup environment
• Experience with agile methodologies and sprint management tools
• Background in SaaS or technology products
• Experience coordinating between distributed global teams