Remote Marketing & Lead Management Coordinator

Restoration 1 of Morris County LLC is a fast-growing restoration and reconstruction company seeking a highly organized, detail-oriented, and marketing-minded Remote Marketing & Lead Management Coordinator. The role focuses on generating leads, managing online presence, and supporting daily business development efforts.

Responsibilities:

• Manage and update Google Business Profiles
• Post regularly to Facebook, Instagram, and other social platforms
• Upload project photos and before/after content
• Help generate and manage Google reviews and customer feedback
• Maintain local business listings and citations
• Track incoming leads and update CRM systems
• Follow up with unsold estimates and past customers
• Respond to Facebook and online inquiries
• Assist with lead tracking and reporting
• Coordinate marketing campaigns and promotional efforts
• Organize digital files, photos, and project content
• Support management with administrative and marketing tasks

Requirements:

• Highly organized
• Detail-oriented
• Marketing-minded
• Understanding of lead generation
• Customer communication skills
• Local business marketing knowledge
• CRM management skills
• Online reputation management skills
• Ability to manage and update Google Business Profiles
• Ability to post regularly to Facebook, Instagram, and other social platforms
• Ability to upload project photos and before/after content
• Ability to help generate and manage Google reviews and customer feedback
• Ability to maintain local business listings and citations
• Ability to track incoming leads and update CRM systems
• Ability to follow up with unsold estimates and past customers
• Ability to respond to Facebook and online inquiries
• Ability to assist with lead tracking and reporting
• Ability to coordinate marketing campaigns and promotional efforts
• Ability to organize digital files, photos, and project content
• Ability to support management with administrative and marketing tasks
• Experience with Google Business Profile management
• Social media management experience
• Canva or graphic creation experience
• CRM experience (Salesforce preferred)
• Strong written and verbal English communication
• Ability to multitask and work independently
• Experience in restoration, construction, roofing, or home services is a plus
• Familiarity with Meta Business Suite, BirdEye, or similar platforms is a plus
• Positive attitude
• Strong follow-through
• Reliable and responsive
• Organized under pressure
• Problem solver
• Long-term team player