Senior Manufacturing Solutions Engineer

Tulip Interfaces is a leader in AI-native frontline operations, helping companies enhance quality and efficiency in manufacturing. The Senior Manufacturing Solutions Engineer will work directly with manufacturers to design and implement solutions on Tulip's platform, focusing on improving manufacturing operations and customer outcomes.

Responsibilities:

• Partner with plant-level and corporate stakeholders (operators, engineers, IT, quality, operations leadership) to design, build, and deploy Tulip solutions on-site
• Integrate Tulip with shop-floor systems including PLCs, MES, ERP, and quality systems, working with machine data, events, and production context
• Deploy solutions into live production environments with minimal disruption, troubleshooting issues that span software, data, and operational workflows
• Serve as the technical authority during customer deployments, advising on architecture, scalability, security, and reliability in regulated or high-availability environments
• Lead complex implementations end-to-end, communicating clearly with both technical and operations stakeholders
• Document solutions and share learnings across the FDE team and broader Tulip organization
• Represent the voice of the customer to Product and Engineering, influencing roadmap and feature design
• Help generalize customer-specific solutions into reusable product capabilities
• Contribute to internal process development, best practices, and cross-team collaboration

Requirements:

• 8+ years of experience in manufacturing, industrial software, or manufacturing-focused technology roles, with 4+ years in customer-facing or consulting capacities
• Hands-on experience with Operations Technology — MES, ERP, quality, or production systems — including architecture and implementation
• Proven ability to integrate shop-floor systems and devices (PLCs, machine data, production context) in manufacturing environments
• Strong understanding of manufacturing workflows, quality, traceability, and operational constraints; able to walk a shop floor and identify improvement opportunities independently
• Track record of leading complex technical initiatives end-to-end in ambiguous, customer-facing environments
• Willingness to travel up to 50% to customer sites; BS in Engineering or equivalent experience