Lead Business Analyst

Mi-Case is the industry leader in fully integrated offender management software solutions. The Lead Business Analyst will oversee a team of business analysts, driving the delivery of high-impact projects while ensuring alignment with organizational goals and facilitating communication between business units and technical teams.

Responsibilities:

• Team Leadership: Lead and manage a team of business analysts, providing guidance, mentorship, and support to ensure their professional growth and project success
• Demonstrate Functionality: Assist in demoing application functionality to clients and future clients
• Strategic Vision: Develop and implement a long-term business analysis strategy aligned with our organizational goals and industry best practices
• Resource Allocation: Effectively allocate team resources for projects, balancing workload, and expertise to optimize project outcomes
• Analysis and Documentation: Document complex business processes, requirements, wireframes, and specifications. Uncover opportunities for Improvement
• Quality Assurance: Oversee the quality of analysis and deliverables, ensuring they meet business requirements and adhere to industry standards
• Stakeholder Engagement: Maintain strong relationships with key stakeholders, acting as a point of contact for business analysis matters and advocating for the team's contributions
• Project Coordination: Collaborate with project managers and other department leads to ensure seamless project execution, including scope, timeline, and budget management
• Process Improvement: Identify and implement process improvements within the business analysis function to enhance efficiency and effectiveness
• Change Management: Assist in change management efforts by communicating changes, impacts, and benefits to stakeholders
• Escalation Handling: Address and resolve complex issues and escalations related to business analysis, using your expertise to resolve

Requirements:

• Bachelor's degree in business, finance, information technology, or related field
• 5+ years of experience in business analysis or a related role, demonstrating progressively increasing responsibilities
• Proficiency in business analysis methodologies, tools, and documentation techniques
• Strong analytical skills with the ability to translate complex business problems into clear and actionable requirements
• Excellent communication and presentation skills, with the capacity to interact effectively with stakeholders at various levels of the organization
• Experience utilizing software development design tools and processes such as Azure DevOps
• Ability to learn new domains and become an expert in the field
• Strong computer and internet skills including all MS Office suite (Word, Excel, Outlook, PowerPoint)
• Must be efficient with strong attention to detail
• Skills in organization and planning, demonstrated ability to work independently and exercise sound judgment and problem solving
• Strong knowledge on agile software development methodology
• Must be able to work across multiple projects, where necessary
• Ability to control scope and manage stakeholder expectations
• Advanced expertise in business analysis methodologies, tools, and documentation practices
• Exceptional leadership and team management skills, including the ability to motivate and develop team members
• Strong analytical and problem-solving abilities, with a track record of driving successful project outcomes
• Project management knowledge and experience are advantageous
• Certification in business analysis preferred but not required