Engineer II, Technology

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems. The Engineer II role focuses on the administration and support of the Microsoft Active Directory environment, ensuring its effective operation and enhancing system solutions for user and business needs.

Responsibilities:

• Managing and maintaining Active Directory, including domains, trusts, replication, schema, and sites/services
• Supporting Azure Active Directory (Microsoft Entra ID) and hybrid environments
• Creating and managing Group Policy Objects (GPOs) and enforcing AD security best practices
• Troubleshooting and resolving complex AD-related issues
• Developing automation using PowerShell and/or Windows scripting
• Supporting authentication and authorization processes
• Managing supporting services such as DNS, PKI/Certificate Services, and backup/recovery
• Participating in project planning, including risk assessments, solution design, and implementation tracking
• Providing Tier III support for advanced system issues and partnering with cross-functional IT teams
• Offering guidance and support to less experienced team members
• Manage and maintain Windows and Linux server environments, ensuring systems are stable, secure, and operating efficiently
• Administer and support Active Directory and Microsoft Entra ID (Azure AD), including DNS, Group Policy, AD Sites and Services, domain/forest trusts, PKI/Certificate Services, and user/computer/group provisioning
• Apply industry best practices to maintain and enhance AD security, performance, and reliability; implement updates, patches, and upgrades as needed
• Support and maintain associated technologies and third-party tools; evaluate and recommend improvements to increase efficiency and automation
• Develop and maintain scripts (primarily PowerShell) to automate routine tasks and improve operational effectiveness
• Create and maintain clear, accurate documentation, including procedures, troubleshooting guides, and training materials
• Partner with Security teams to remediate findings from audits and assessments; perform AD-related security reviews and implement recommended controls (e.g., HITRUST and other standards)
• Provide customer support by collaborating with internal users and IT teams to resolve issues, answer questions, and support planned or unplanned changes
• Lead and support technical projects, including research, planning, risk assessment, implementation, and on-time delivery
• Provide technical guidance and mentorship to less experienced team members
• Perform other duties as assigned

Requirements:

• Bachelor's degree or equivalent experience
• 5+ years of experience in Windows and Linux system administration
• 3+ years of experience supporting Microsoft Entra ID (Azure AD)
• Experience with scripting languages such as PowerShell, Bash, JSON, or Python
• Strong knowledge of Active Directory and Microsoft Entra ID (Azure AD)
• Experience with Linux system administration (virtual environments and associated technologies)
• Familiarity with DNS, Group Policy, and related AD services
• Strong verbal and written communication skills across technical and non-technical audiences
• Ability to provide a high level of customer service
• Strong analytical and problem-solving skills with attention to detail
• Ability to manage multiple priorities and work effectively in a fast-paced environment
• Microsoft Active Directory or Azure certifications
• Experience managing VPNs, firewalls, and/or ServiceNow
• Experience with multiple Linux distributions (e.g., Ubuntu, RHEL, Arch, NixOS)