Engine is transforming business travel into a personalized and rewarding experience. They are seeking a Staff Product Manager to lead the Spaces product vision, focusing on enhancing customer experience and driving engagement through innovative solutions.
Responsibilities:
- Champion the Spaces product vision: Own and evolve the strategy for how businesses discover, evaluate, and book spaces through Engine — from search and discovery through to post-booking — with a relentless focus on making every customer touchpoint feel effortless
- Obsess over the customer experience: Own the consumer-facing product from search through booking — making it intuitive, personalized, and delightful. You'll have a strong point of view on UX, and you'll use it to raise the bar on every touchpoint a customer interacts with
- Drive conversion and engagement: Dig into the funnel, identify where customers drop off, and build the features that move the needle — better search relevance, smarter recommendations, faster time to booking, and experiences that keep customers coming back
- Lead automation and AI-powered innovation: Eliminate friction across the booking journey through smart tooling and AI-driven recommendations — whether that's surfacing the right venue or streamlining the RFP and contracting process
- Drive cross-functional alignment: Partner closely with Engineering, Design, Sales, and RevOps to ship high-impact work. You'll drive alignment across teams, turning competing priorities into a clear, shared direction that keeps the business moving
- Own the metrics that matter: Define and monitor KPIs across conversion, engagement, supply utilization, and net revenue — and use those insights to sharpen priorities and make the case for what to build next
Requirements:
- 8+ years in product management with a strong track record of owning consumer-facing products — ideally in marketplace, booking, or travel/hospitality
- Ability to think strategically and execute precisely
- Sharp design sensibility and deep customer empathy
- Comfortable in a UX review as well as in a data deep-dive
- Ability to go from vision to PRD to shipped features while rallying teams around a clear direction
- Experience with AI-powered search or recommendations, personalization systems, or RFP/contracting workflows in the events or hospitality space