Business Analyst II

Axon is on a mission to Protect Life, focusing on safety and justice issues with their devices and cloud software. The Business Analyst II will collaborate with deployment teams to ensure successful client engagements and drive business process documentation, including user stories and workflows.

Responsibilities:

• Work as member of the Software Services Team
• Capture the voice and outcomes of the customer to drive business process documentation, including user stories, workflows, and functional requirements
• Discover complex business requirements — providing structure and clarity where there is ambiguity — and work with Project Managers, Solution Architects, and Product teams to design and deliver solutions
• Collaborate with the customer to configure the system to achieve their business outcomes
• Assess impact and feasibility of proposed solution — including change management and other non-program implementation costs — evaluating alternatives and delivering solutions that accomplish agency outcomes
• Design, administer, and document functional acceptance tests and training

Requirements:

• Bachelor in Business, Operations, Computer Science, or Engineering
• Experience managing process improvement or facilitating change management amongst teams
• Demonstrated outcome-driven thinking. Can make hard tradeoff assessments
• Willingness to join forces and drive company-wide initiatives across multiple departments
• Demonstrated leadership experience
• Self-starter who thrives with problem-solving and embraces ambiguity
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information
• Experience working with or in Law Enforcement
• Some coding experience, particularly JSON