Manage patient communication across telephone and electronic health record systems, performing clinical triage, symptom assessment, scheduling and follow-up coordination
Coordinate multidisciplinary care across physicians, advanced practice providers, patients, caregivers, pharmacies, specialists, and community resources to ensure continuity of care
Process provider-directed clinical workflows, including medication refills, laboratory and diagnostic orders, referrals, and external medical record retrieval and review
Complete patient documentation and required forms accurately within the electronic health record (EHR) and facilitate other electronic workflows
Provide patient and family education related to treatment plans, medications, preventive care, and chronic disease management, with emphasis on complex geriatric populations
Serve as a clinical resource and support to other nursing staff regarding triage decisions, prioritization, and care coordination processes
Maintain compliance with HIPAA and organizational policies, participate in quality improvement initiatives, and maintain required clinical competencies and certifications
Perform other duties as assigned

Graduate of an accredited nursing program with two years of nursing experience
Current RN licensure in the state of Missouri and/or Illinois, depending on location, in accordance with the Compact Act
Basic Life Support Certification or obtains certification within one month of employment
Clinical Experience
Clinical Research Coordination
Clinical Research Management
Clinical Research Methods
Clinical Research Operations
Continuous Learning
Critical Thinking
Customer Empathy
Database Management
Effective Written Communication
Electronic Health Records (EHR)
Epic EHR
Oral Communications
Patient Care
Patient Care Plans
Prioritization
Research Oriented
Spreadsheet Software
Statistical Analysis Software (SAS)
Team Collaboration

Up to 22 days of vacation
10 recognized holidays
Sick time
Competitive health insurance packages with priority appointments and lower copays/coinsurance
Free Metro transit U-Pass for eligible employees
Defined contribution (403(b)) Retirement Savings Plan with university contributions starting at 7%
Wellness challenges, annual health screenings, mental health resources, mindfulness programs, employee assistance program, financial resources, access to dietitians
4 weeks of caregiver leave to bond with new child
Family care resources for childcare and adult care
Tuition coverage for employee and family up to 100% after seven years

RN Clinical Nurse Coordinator – General Medicine, Geriatrics

Key skills