Senior Solutions Engineer – RapidScale

Role Overview

• Client Discovery & Consulting: Lead technical discovery engagements with customers to uncover business goals, pain points, and drivers.
• Translate requirements into tailored, outcome-focused cloud and infrastructure solutions.
• Run workshops, whiteboarding sessions, and stakeholder interviews.
• Balance breadth and depth , knowing when to go deep on architecture vs. when to focus on business outcomes based on the different customer personas you encounter in each customer engagement.
• Solution Architecture & Design: Architect hybrid and multi-cloud environments, aligning with performance, availability, security, and compliance needs.
• Represent our hosted cloud and other core offerings at a deep technical level , fully scoping, architecting, and presenting solutions comprised of these services.
• Represent our public cloud offerings at a high level , identifying customer needs that dictate a public cloud solution, and pulling in public cloud specialists as needed for deeper scoping, solutioning, and presentation of these solutions.
• Collaborate to architect multi-cloud and hybrid cloud solutions across both hosted and public cloud service sets, ensuring the best alignment with customer outcomes.
• Collaboration & Leadership: Act as the technical lead throughout the sales cycle, from discovery to hand-off.
• Collaborate with sales, product, and specialist teams to align solutions with account strategy.
• Participate in RFPs, solution reviews, and scope definitions.
• Security and Compliance: Design security architectures including MDR, SOCaaS, IAM, SIEM/SOAR, and vulnerability management.
• Ensure solutions align with compliance standards (HIPAA, PCI, GDPR, ISO, NIST).
• Networking & Connectivity: Design secure, high-performance networks integrating SD-WAN, VPN, DNS, TCP/IP, and firewalls across on-prem and cloud environments.
• Technology Evangelism: Stay current on emerging tech (cloud, AI/ML, automation, cybersecurity) and translate innovation into business strategy.
• Educate clients and internal teams on current and future-state capabilities.
• Translate innovative technology solutions RapidScale does today and roadmap item to show clients current and future business outcomes.

Requirements

• Minimum A BA/BS Degree with 6+ years of experience, or a MS Degree with 4+ years of experience, or a Ph.D with one year of experience, or 10 years of overall experience without a degree
• Professional Level Public Cloud Certification (AWS, Azure, Google)
• Demonstrated experience working in the context of a sales team
• Strong presentation, written and verbal communication skills
• Excellent communication and presentation skills with the ability to articulate complex technical concepts to nontechnical stakeholders.
• Hosted Cloud / Traditional IT : Deep knowledge of private cloud and data center architectures (VMware, Citrix, storage, networking)
• Public cloud: High-level knowledge of AWS/Azure/GCP, how they differ from traditional IT approaches, why businesses use them.
• Security and compliance : Experience with managed security services and designing secure, compliant architectures.
• Networking : Strong understanding of hybrid connectivity, SD-WAN, VPN, DNS, and firewalls.
• Storage, Backup and DR : Design experience with SAN and NAS, backup and data protection approaches, technologies and approaches for replication and disaster recovery.
• DevOps & Automation : Familiarity with CI/CD pipelines, IaC, and modern deployment practices is a plus.

Tech Stack

• AWS
• Azure
• Citrix
• Cloud
• Cyber Security
• DNS
• Firewalls
• Google Cloud Platform
• TCP/IP
• VMware

Benefits

• The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations
• seven paid holidays throughout the calendar year
• up to 160 hours of paid wellness annually for their own wellness or that of family members
• Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• health care insurance (medical, dental, vision)
• retirement planning (401(k))
• paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)