Billing Specialist

Role Overview

• We're hiring a Billing Specialist to help build n8n's billing operations in an AI and automation-first way.
• You’ll run billing and subscription management, collections and cash, customer and account administration, and deal desk support day to day across all three entities.
• Help build the automations that make those processes scale.

Requirements

• 🧾 Billing & AR foundation: Up to 5 years of experience with invoicing, AR, and collections in a B2B SaaS or subscription business, with the appetite to own more. We're open to less experienced candidates who bring strong curiosity and an automation-first mindset.
• 🔄 Subscription billing fluency: You understand recurring subscription billing, both classic tiered and usage-based, and are comfortable with contract amendments, proration and (early) renewals.
• 📞 Customer-facing confidence: You're comfortable owning direct customer communication on invoices, payments, and subscriptions, including collections calls.
• 🔍 Diligence & quality bar: You are obsessed about quality and deliver clean, audit-ready output: every invoice ties out, edge cases are handled, and you proactively catch issues before they reach customers or month-end.
• 🧮 Systems & numeracy: You're a spreadsheet power user who reconciles data across CRM, billing, and finance systems and spots breaks early.
• 🤖 AI-native working style: You default to AI and automation in your own work, with concrete examples from this quarter.
• 🛠️ Finance systems fluency: You have in depth experience with billing/ subscription and quote-to-cash systems (e.g. Stripe, Chargebee, Hyperline, Solvimon), CRMs (e.g. Salesforce), and accounting and finance/ ERP systems (such as Netsuite, SAP, Rillet, or Campfire).
• 🔗 Vendor-portal exposure: You've registered and maintained a company as a supplier in platforms like Coupa or SAP Ariba.
• 🧾 Indirect tax familiarity: You've handled operational VAT work such as validating VAT IDs, requesting and verifying tax exemptions, validating sales tax and procuring tax certificates from financial authorities.
• 🚀 Scale-up experience: You've worked in a finance function of a fast-paced tech startup where processes were being built, not just maintained.
• 🧩 Product curiosity: You're curious about n8n and ideally already successfully built a workflow.

Tech Stack

• ERP

Benefits

• Competitive compensation 💸 – We offer fair and attractive pay.
• Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
• Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
• Europe: 30 days of vacation, plus public holidays wherever you are.
• US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
• Health & wellness 🩺 –
• Europe: We provide benefits according to local country norms.*
• US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
• Future planning 💰 –
• Europe: We provide pension contributions according to local country norms.*
• US: 401(k) retirement plan with a 4% employer match.
• Financial security 🛡️ –
• Europe: We provide benefits according to local country norms.*
• US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
• Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
• A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
• Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
• Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
• AI enablement 🤖 – We believe in working smarter—everyone gets an unlimited AI budget to explore and use the best tools to boost productivity and creativity.
• Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.