Key skills
Communication
About this role
Role Overview
- Applies specialty product knowledge to the day-to-day servicing of a portfolio of commercial real estate loans
- Supports the day-to-day servicing of a portfolio of commercial real estate loans, ensuring compliance with loan document, accurate processing of transactions and timely reporting to stakeholders
- Analyzes and interpret complex loan agreements to accurately apply loan terms in loan servicing activities
- Resolves non-compliant issues through written and verbal communication with both internal and external parties
- Reviews and process loan payments, escrows and reserve account disbursements
- Assists in the preparation of periodic reporting including investor, internal and regulatory reports
- Performs covenant compliance testing
- Maintains accurate and up-to-date loan servicing records in the servicing system
- Supports the onboarding of new loans and the transition of paid-off or transferred loans
- Supports tax and insurance administration
- Performs collection activities on delinquent accounts
- Reviews reports to identify exceptions, ensure quality and contribute to risk mitigation efforts
- May serve as a subject matter resource and may provide specialty product training
Requirements
- university / college degree with < 1 year of professional experience and/or successful completion of a formal development program
- In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service