Provide essential support for the Commercial Sales Team: addressing inquiries related to sales workflows and product information, and delivering insightful reports to help the Management Team make informed decisions
Review, evaluate, and update current sales processes, implementing market best practices and transforming insights into actionable plans
Collaborate with cross-functional teams to align sales processes with organizational goals
Improve the clarity and accuracy of data in our CRM and maintain process documentation
Conduct market research in new areas to support expansion into new regions
Manage tools, licenses and the seamless transition to new instruments
Execute automated outreach campaigns, using platforms like LinkedIn to identify high-potential leads and support the Commercial Sales team in connecting with them
Support onboarding processes for new sales hires

Advanced English Proficiency (C1 level), both spoken and written, for effective communication and influencing
2+ years of experience as a Sales Operations Specialist and demonstrated expertise in managing and optimizing sales processes
Comprehensive understanding of the sales process, its key stages and goals
Excellent analytical skills and systemic thinking to navigate database software, write reports, and search for patterns
Experience in sourcing leads, conducting data searches, and analysis
Proficiency in Google Spreadsheets/Excel and demonstrated competence in handling CRM
High-level planning and organizational skills
Commitment to self-development and continuous learning
Nice to have: Experience working in a B2B SaaS company
Nice to have: Knowledge of outbound sales processes and lead generation
Nice to have: Proficiency in Tableau and SQL

Home workplace budget
Co-working expense coverage
Individual IT budget for extra equipment
Top-tier tech and AI-powered tools
Access to Ideals Academy with numerous courses
Investment in external learning and development activities
Guidance in Personal Development Plan creation
Professional literature and subscriptions coverage
Support of your passion as a speaker or writer
Internal talent mobility opportunities
Medical Insurance and an additional wellness budget for your physical and mental health
Funding for sports competitions
Paid health-related time-off
20 business days of annual leave
Budget for local gatherings in global locations
Generous internal referral program

Commercial Sales Operations Specialist

Key skills