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Detection & Investigation Analyst Lead – EFR/CONTRLS, EXECUTION at PNC | JobVerse
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Detection & Investigation Analyst Lead – EFR/CONTRLS, EXECUTION
PNC
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Detection & Investigation Analyst Lead – EFR/CONTRLS, EXECUTION
Pittsburgh, Alabama, United States of America
Full Time
1 week ago
$41,250 - $75,625 USD
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Key skills
Communication
Decision Making
About this role
Role Overview
Reviews and investigates customer cases, reports and work for potential and actual loss.
Minimizes fraud, Anti-Money Laundering and/or organizational risk.
Performs early detection of suspicious activity.
Controls and prevents losses.
May lead the work of and/or train detection and investigation staff.
Researches and analyzes bank activities and reports to detect and prevent possible fraudulent and suspicious activities.
Recommends disposition.
Identifies gaps and control enhancements.
Uses defined research procedures to identify and resolve issues.
Identifies trends and escalates as appropriate.
Follows standards and practices to mitigate fraud, Anti-Money Laundering and other risk exposure and loss.
Shares best practices among the team and/or service partners.
Prepares and maintains appropriate documentation of analysis performed and coordinates with internal or external stakeholders as appropriate.
Requirements
Attention to detail
Organizational skills – will need to manage and prioritize case load
Ability to work independently with minimum supervision
Basic Excel skills recommended
Mainframe, Service Browser, and Edge knowledge strongly encouraged
Strong written and verbal communication skills.
Contact with customers and our service partners on the phone
Analytical Thinking
Customer Solutions
Decision Making
Operational Risks
Problem Resolution
Researching
Risk Mitigation Strategies
Benefits
medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service
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