Provide independent review and challenge of business continuity and resiliency activities performed by business units
Facilitate completion of Business Impact Analyses, continuity plans, and resiliency assessments
Monitor adherence to enterprise resiliency policies, standards, and risk appetite requirements
Aggregate and report resiliency risks, issues, metrics, and control effectiveness to senior management
Provide consultation and guidance regarding resiliency requirements and regulatory expectations
Track remediation activities and validate closure of identified resiliency gaps
Escalate material resiliency risks, control weaknesses, and testing failures to appropriate governance forums
Provide subject matter expertise and support during audits, examinations, and issue remediation activities
Lead a high-performing team responsible for business continuity, resiliency, crisis management, and recovery planning activities
Provide leadership and oversight for Business Impact Analyses (BIAs), continuity plans, recovery strategies, scenario testing, and resiliency assessments
Partner with senior business leaders to identify critical business services, supporting processes, dependencies, and recovery requirements
Oversee the development and execution of continuity and resiliency testing programs, including targeted risk assessments, tabletop exercises and recovery validation activities
Drive continuous improvement of resiliency capabilities through analysis of testing results, events, incidents, and industry best practices
Monitor resiliency-related metrics, key risk indicators, control performance, and remediation activities to ensure risks remain within established appetite
Represent the First Line Risk & Controls organization in enterprise governance committees, regulatory examinations, audits, and executive forums
Provide leadership during disruption events and support crisis management activities as required
Foster strong collaboration with Enterprise Risk Management, Technology, Information Security, Facilities, Third-Party Risk, and other risk disciplines
Ensure compliance with applicable regulatory requirements, policies, standards, and procedures related to operational resilience and business continuity
Perform other duties as assigned.
Requirements
Bachelor's degree or equivalent level of work experience
10+ years in a related role
5+ years of leadership experience managing teams and enterprise-wide programs
Advanced knowledge of operational resilience, business continuity, crisis management, and risk management frameworks
Demonstrated experience developing and leading large-scale resiliency programs within a complex financial services environment
Strong executive presence with the ability to influence senior leadership and drive strategic decisions
Excellent communication, presentation, and stakeholder management skills.
Experience leading regulatory examinations, audits, and issue remediation activities.
Proven ability to manage multiple priorities and drive results in a fast-paced environment
Strong analytical, problem-solving, and strategic planning capabilities
Experience with business continuity and resiliency technologies, tools, and reporting platforms
Industry certifications such as CBCP, MBCP, CRISC, CISA, CISM, CISSP, PMP, or similar
Knowledge of regulatory expectations related to operational resilience, business continuity, and third-party risk management.