Organize and run execution for external integrations, partner onboarding initiatives, and internal cross-team initiatives
Own end-to-end project plans, including scope, timelines, dependencies, risks, and assumptions
Coordinate dependencies across engineering, product, operations, compliance, legal, and external partners
Identify delivery, operational, or compliance risks early and proactively propose mitigation strategies
Act as the primary source of truth for program status, decisions, and next steps
Keep engineering and product leaders aligned through clear, consistent, and timely communication
Translate between technical, product, and business contexts to ensure shared understanding
Act as a neutral facilitator across teams to resolve ambiguity, align on decisions, and unblock progress
Partner closely with the technical integration owner to ensure technical discovery, delivery sequencing, and readiness are aligned
Partner with Compliance, Legal, and Operations to support merchant onboarding and KYB processes, customer KYC and KYT readiness, and geographic and currency expansion initiatives
Clearly document agreements, decisions, operational requirements, and changes in scope or timelines
Track project metrics and delivery health across initiatives
Prepare concise, high-signal weekly status updates for leadership and stakeholders

Exceptional written and verbal communication skills, with the ability to synthesize complex technical and business information into clear, actionable guidance
Proven experience leading technical programs, partner integrations, or cross-functional initiatives in close partnership with engineering and product teams
Experience managing external vendors, partners or client-facing deliveries, with clear ownership of commitments and communication
Strong organizational and problem-solving skills, with a structured, detail-oriented approach to planning and execution
Solid understanding of software delivery lifecycles and the ability to work from technical documentation and API specifications
Ability to operate independently, proactively surface risks, and drive issues to resolution
Nice to Have Experience: Experience in fintech or crypto (plus, but not required)
Background that includes hands-on exposure to technical delivery roles (e.g., project management, QA, business analysis, engineering, or technical support)
Experience with partner onboarding and operational compliance processes, such as KYB, KYC, KYT, and geographic or currency expansion, preferably within crypto, digital assets, or regulated financial services
Familiarity with applying AI tools and automation to enhance program execution, communication clarity, and operational efficiency
Familiarity with modern delivery and collaboration tools, including Jira, Confluence, or similar platforms

Technical Program Manager

Key skills