Design & Brand Program Manager

Role Overview

• Responsible for managing design process, intake, and strategic design initiatives, including development, coordination and implementation in coordination with Design Director.
• Drives alignment between design execution and enterprise brand strategy, ensuring every output of the Design and Brand Team reinforces a cohesive, differentiated brand experience.
• Works alongside Design Director to support oversight and execution of design projects and acts as a primary liaison to internal and external partners.
• Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience.
• Achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
• Serve as a project manager/coordinator for the Design and Brand Team, overseeing the intake, management and reporting on design team workload.
• Manage ideation & production process, acting as regular liaison to all internal and external partners, ensuring alignment to enterprise brand standards across all environments and touchpoints.
• Lead strategic and high visibility design project work, working alongside Design Lead to align with on-brand aesthetic and function.
• Develop and maintain vendor partner relationships to inspire discretionary effort and drive exceptional outcomes.
• Track budget, forecasting and spend in collaboration with finance counterparts.
• Regularly review and revise processes to achieve continuous improvement as it relates to the design team’s operational efficiency.

Requirements

• Design background (BS or BA) or equivalent experience required (preferably in architectural or interior design);
• Graphic design minor preferred.
• Minimum 8 to 10 years’ experience.
• Strong technical skills (AutoCAD, SketchUp, Adobe Creative Suite – InDesign, Photoshop, Illustrator).
• Strong design sensibilities, and an understanding of how design communicates and reinforces brand.
• Human centered/people-first approach to design challenges and professional relationships.
• Proactive ability to create order from ambiguity.
• Strong peer leadership, with the ability to influence towards brand-aligned decisions across stakeholders.
• Ability to clearly communicate ideas and strategy, verbally and visually.
• Excellent organizational skills.
• Self-starter with excellent verbal and written communication skills.
• Detail oriented.
• Exceptional professional acumen.

Benefits

• Comprehensive benefits
• Differentiated compensation
• Professional development opportunities